Looking for an outsourcing partner? Seems to be easy today. However, not every outsourcing project turns to success. What are the reasons? Obviously different if you look at this from customer’s or vendor’s point of view.
I received today a great newsletter from a company from UK. If you (reading this post now) are a potential customer of an outsourcing company, please read carefully these few points showing where potential problems from vendor’s perspective are:

They have not done it before but are suddenly experts

They are trying to do it all too quickly

They have no idea of the suitability of the impacted projects for offshoring

They have over ambitious, short-term cost saving targets

They think that they are competent at managing a remote team

They assume managing a remote team is possible!

They seem happy to have a fragmented offshore team

They are not intending to engage with potential suppliers to get their input

They think that buying these services is a price-based commodity purchase

They think they will learn something from CVs IT management are not bought in and are hostile to offshoring.

(Source: Arrk Limited 2009)

Please, consider these points bevore you call a new vendor and ask for the price…